The queen and the guide

I have got this fren cum colleague, her nick is miss Complain Queen. Not that she is alwis whining and complaining, she’s actually a pretty and demure-looking girl.

She is the model CUSTOMER who…exercise her rights well, give positive feedback and suggestions to improve bad service.

Sometimes I really pei fu her! She is one heck of a customer that I wish I nver offend!

She is one girl you would bring along with you if you need to redress your grievances. She has this innate talent of making people (esp. bad attitude customer service personel) appear smaller than her….for your info, she is a petite lady. yes, she’s a little hot chili when it comes to bad service.

Watching her in action in her recent Sony "hanged-while-charging-and-all-photos-lost" digi camera saga…wooo……I think the sony pple will compensate her a new camera complete with a brand-new memory stick …

Dun be mistaken though, she is not an unreasonable customer, in fact, she is right and reasonable most of the times. Its just that lazy pple like me never bother to fight for my consumer rights…yah, go ahead and bully me, tyrant cust. svc folks!

Anyway, this blog is not just about her….miss Complain Queen has reminded me to make a special mention of our tour guide at KK. It’s rare that miss Complain Queen did not complain about the tour guide…(I mean, did not complain so much…)

His name is Mr Liong..and like his namesake, he is very lo - so…long-winded (my ex boss is Mr Leong)

He’s nice guy, a responsible guide..in fact he is one of the most friendly and knowledge guide I have seen. (well, not as if I have met a lot of tour guides)

He’s a retired ex-teacher and loves to sing. He is a poet wannabe and he tried very hard to be funny (I mean humorous)

He succeeded in making all of us laugh out of sheer ignorance (he did not know what the jokewas) as he dishes out funnie nuggets such as the following….

"I hear some of you want to buy Sarawak pepper, is Singapore very hard to get spices? " - when some of us asked if we could buy local products such as sarawak pepper…well at least he made some of us sounded stupid…

"When we reach the Boring Hot Spring, I will distribute butt towels to all of you. For those who want to have private butt, have to pay 15RM more. For those who want to butt in the public, its free."

"When we reach the Poring Hot Spring, I will distribute bath towels to all of you. For those who want to have private bath, have to pay 15RM. For those who want to bath in the public, its free."

"Who is playing god?" 

"Who is playing golf?"